Contact Us

Contact SingaHair

Need help choosing a men’s hair system? Contact SingaHair for support with base type, hair color, density, size, stock availability, custom orders, shipping, returns, or after-sale questions.

If you are not sure which hair system is right for you, please contact us before ordering. A quick message can help reduce wrong size, wrong color, wrong density, or unsuitable base choices.

Email Support

Best for order questions, return requests, custom order details, shipping issues, product photos, and after-sale support.

Email: singahairlucia@gmail.com

Email SingaHair

WhatsApp Support

Faster for product selection, base type questions, color matching, density advice, stock checks, and custom order consultation.

WhatsApp: +86 133 3639 3016

Message on WhatsApp

What We Can Help With

Hair System Selection Base type, size, density, color, hair length, and curl pattern recommendations.
Stock Availability USA warehouse stock, China warehouse options, shipping time, and product availability.
Custom Orders Custom base size, density, hair color, hair length, curl pattern, and production timeline.
Shipping Support Delivery time, tracking information, address questions, and shipping carrier issues.
Returns & Exchanges Return eligibility, order issues, damaged items, wrong items, and after-sale support.
Wholesale Inquiry Bulk orders, salon supply, distributor questions, and long-term cooperation.

Before Contacting Us

To help us assist you faster, please include as much useful information as possible.

  • Your order number, if you already placed an order
  • The product name or product link you are interested in
  • Your preferred base type, hair color, density, and size
  • Photos of your current hair, hair loss area, or existing hair system if you need selection help
  • Clear photos of the product and packaging if you are contacting us about an order issue
Tip: If you are new to men’s hair systems, contact us before ordering. Choosing the right base, size, density, and color is more important than simply choosing by product photo.

Response Time

We usually respond within 24–48 business hours. During weekends, holidays, or busy promotional periods, response time may be slightly longer.

For urgent product selection questions, WhatsApp is usually faster than email.